Frequently Asked Questions
You can get in contact via the contact form, or you can call on 07811262360 or 0800 975 3664.
We love to have visitors in the workshop, but please arrange an appointment beforehand, so we can make time for you and have the kettle boiled! Please also note that we are unable to arrange for visits while Aidan is holding courses.
The Workshop is situated just outside Farnham, Surrey. If you are coming by car, you can find us just off the A31 from Farnham to Alton. If you are coming by train, you would need to take a 5 minute taxi trip from the station.
The Workshop is officially open Monday to Friday, 8:30 am to 5pm, with additional opening times for weekend courses.
The Workshop is open all year around, although we usually shut for 2 weeks over Christmas and New Year.
Yes! Please see our ‘work in images’ section for photographs.
Of course! In addition to our online shop pieces, Aidan also accepts commissions. You can see some previous commissioned pieces in our bespoke furniture page. Also, you can find information on the commissioning process here, or contact Aidan, to discuss any ideas and questions you might have.
Yes they are, given that you have cared for it in a loving and appropriate manner, Aidan will most definitely stand behind his products. Please find care information for the products here.
If you have placed an order for a bespoke item or commission (not through the online shop), we are unable to cancel an order once it has been placed, nor are we able to offer a refund, due to the nature of bespoke work.
If you order anything from our website shop or book a course, we happily accept credit card, PayPal and bank transfer. If you make a bespoke order or commission, our invoices will have to be paid via bank transfer.
If you buy from our website shop, delivery times are specified one each item page, depending if they are in-stock or if they have to be made to order. For our bespoke services, delivery times are project specific and are stated before a project starts.
The courses are or anyone who would like to learn about woodworking and furniture making, or who would like to improve their woodworking skill and knowledge. Aidan has taught people from all walks of life from an engineer who wanted a change in career, to school leaver looking to take the first steps as a designer maker, and even a soldier coming out of the army. Please note that we are unable to accept applications from anyone under the age of 18 at the start of their course.
Aidan does not teach more than five students per course to assure sufficient individual tutoring time.
The courses Aidan offers are based on the principle of making. Although some theoretical knowledge will be involved, the emphasis lies in ‘learning by making’. The small group size allows Aidan to give individual attention and tuition to all participants, so they can learn and make at their own pace. The courses are designed to provide students with the knowledge and skills that they can take away and practice at home or at Aidan’s workshop, to become confident and independent in their woodworking ability.
Aidan’s furniture making courses are designed to help students work towards a high level of skill and genuine expertise. Like anything worth doing well this takes time and effort. To get the most from any of the courses you will need patience, focus and a willingness to keep trying if you find something difficult – there will be lots of support to help you over any hurdles. After you go home Aidan strongly recommends that you practice what you have learned so that your skills keep improving and they become second nature. This is particularly important if you decide to take additional courses, as it will help you take the next steps towards becoming a fine furniture maker.
The fees for each course vary and can be found on the course description page. The bespoke courses will be priced on an individual basis. A place is secured for you by a non-returnable deposit of 50% of the course fees, to be paid in sterling when booking. The rest is due 30 calendar days before the start of a course (we will send an invoice). If you are booking a course less than 30 calendar days before the start of the course, the full amount is payable. We must stress that course fees must be paid at the start of the course without exception.
If you can’t make the course, we would kindly ask you to let us know as soon as possible, in writing. Deposits are non-refundable. If you cancel more than 30 calendar days before your course starts, any fees already paid over and above your deposit will be returned and an administration charge of 10% of your course fee will apply. If you cancel less than 30 calendar days before the start of the course, no refund is payable. Alternatively, you could transfer to another course (subject to availability) and your fees can be transferred; a 10% administration charge will apply.
Frequently Asked Questions April 17, 2014